Privacy Policy for Jack’s Car Wash
Effective Date: 5/1/2025
At Jack’s Car Wash (“we,” “our,” or “us”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with us—whether in person, through our website, or via promotional text messaging.
1. Information We Collect
We may collect the following information:
Personal Information: Such as your name, phone number, email address, payment details, and vehicle information.
Usage Information: If you visit our website, we may collect your IP address, browser type, and site usage.
Communication Data: Including any messages you send or receive from us, especially when participating in text message promotions (e.g., texting JACK to 30400).
2. How We Use Your Information
We use your information to:
Provide and manage our car wash services
Respond to inquiries and customer service requests
Send appointment reminders, promotional texts, and special offers (with your consent)
Improve our services and customer experience
Comply with legal requirements
3. SMS Policy & Carrier Compliance
By opting into our SMS promotions (e.g., texting JACK to 30400), you consent to receive recurring automated promotional and personalized marketing text messages from Jack’s Car Wash.
Message frequency may vary. Message & data rates may apply.
You can opt out at any time by replying STOP. For help, reply HELP or contact us directly.
Carrier Compliance Statement:
We do not sell, rent, or share your text message opt-in information, phone numbers, or consent data with any third parties or affiliates for their marketing purposes. Your information is used strictly to provide and manage our communications with you.
4. Data Sharing
We do not sell your personal information to anyone. We may share it only with trusted service providers who assist with payment processing, SMS delivery, or website analytics. These providers are contractually obligated to keep your information secure and confidential.
5. Your Rights and Choices
You may:
Opt out of text or email communications at any time
Request access to or correction of your personal data
Request deletion of your personal data (subject to applicable laws)
Disable website cookies via your browser settings
6. Data Security
We take appropriate steps to secure your personal data, including secure servers, encrypted transactions, and restricted access protocols.
7. Children’s Privacy
We do not knowingly collect information from children under 13 years of age.
8. Policy Updates
We may update this policy periodically. Any changes will be posted to our website with an updated effective date.
9. Contact Us
If you have any questions about this policy or your data:
Jack’s Car Wash
3651 S. El Camino Real, San Mateo, CA 94403
(650) 627-8447
www.jackswash.com
